AutoHaulers INC


"Auto-Motorcycle-ATV transport the way it should be"

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CARS/TRUCKS/BOATS/MOTORCYCLES/TRIKES - NATIONWIDE - DOOR TO DOOR SERVICE - TOLL FREE QUOTE HOTLINE 877.777.0077 NO SPAM EMAIL QUOTE (click email quote/contact link above) CONVENIENT TEXT QUOTE 940.206.9363  INCLUDE YEAR/MAKE/MODEL - PICK UP CITY/STATE - DELIVERY CITY/STATE - WILL TEXT BACK WITH QUOTE -

MAKE SURE YOU READ BELOW – EVEN IF YOU DO NOT USE OUR SERVICE – IT WILL SAVE YOU HEADACHES

“Everyday we hear the horror stories. Customers call in for quotes and many times express to us the bad experience they are having or have had when trying to transport a vehicle. The particular reasons seem endless – overcharged, poor service, cant get a hold of anyone before or after their vehicle is picked up, lateness, damage to vehicle – the list goes on"

It pains us to hear this because this is not how it should be!

WHAT YOU NEED TO KNOW ABOUT BROKERS

Unfortunately the word broker is a bad word in our industry – for the past 20 years the turnover of brokers entering the industry and then going out of business has been substantial. 9 times out of 10 the reason these fly by night brokers go out of business is because they offer terrible service. Many of them are part timers, stay at home moms, and sadly, scammers. These people have ruined the brokers reputation in the industry. Because of this, many brokers won't even tell you they are brokers. It's a terrible way to start out a business relationship with a customer…by lying.

If they say they aren’t a broker, they probably are! What many customers don’t know is that 99% of companies that advertise on the internet are brokers. Which is why carriers don’t even bother to compete with them advertising on the internet.

You might think that you don’t want to deal with a broker, but you do. It just needs to be a good one, and here is why:

Brokers verify all carriers information, including licenses and insurance – When we dispatch a vehicle to a carrier, we verify the carrier is licensed and their insurance is current. We also check their damage to vehicle history. If a carrier shows repeated damage to vehicles, or other inssues, we won't dispatch to them. This insures that your vehicle is handled by the best carriers who care about your vehicle.

Trust us, you don’t want to deal directly with a carrier – Many of the complaints we hear are from a customer who has tried to deal directly with a carrier. The sad truth is most carriers aren’t really concerned if you like or don’t like their service, but they are VERY concerned if the broker likes their service, why?  The networks we use run on a rating system, much like the rating system on eBay. A carriers rating can be viewed by any broker who wishes to use them. There is a star system and a percentage rating system. We will not use any carriers that have a 3 star rating or lower. We will only work with carriers with a 4 or 5 star rating (5 being best) this insures a better experience for you. This rating system allows us to rate carriers based on their performance. Negative ratings can affect carriers adversely because brokers who are considering using them in the future might not because of negative ratings. Carriers are inclined to treat brokers better and respond quicker to us.

The bottom line is the broker is your best friend in dealing with a carrier.

BEWARE OF ONLINE QUOTE FORMS

Another issue that customers have brought to our attention is when they submit their information to various online quote forms, they are inundated with phone calls and spam emails from dozens and sometimes hundreds of companies. Why is this?  These online quote forms are from leads companies - the enemy of the broker. Basically what they do is collect your information and then try to sell it to brokers. This wouldn't be such an issue, but these companies sell your info dozens if not hundreds of times. Do not fill out one of these forms and if you do, use an email address that you don't regularly use and try not to give out your main phone number. When you submit an email quote with us, it stays with us, and only us - we do not share any of your info.

"OK, YOU HAVE WARNED ME OF THE PITFALLS OF TRANSPORTING A VEHICLE, WHY SHOULD I USE YOUR COMPANY?"

We have streamlined our business to achieve our goal – a fast and easy experience for our customers. We have listened to what our customers said they didn't like about some of the other companies they dealt with. This is one reason we offer 3 types of quotes - toll free/email/text - the customer can choose which is best for them. You will only deal with one person at AutoHaulers INC, not get bounced around between different employees who might not know all the particulars about your shipment.


BEWARE OF LOW QUOTES! it is a common practice for brokers to give low quotes to get your deposit. If they won't put it in writing, the quote is junk.  Don't give anyone your deposit until they have a truck ready to pick up your car and can commit to a pick up date. We do not take a dime until we have the truck ready!

ADDITIONAL KEY POINTS OF OUR SERVICE
  • VEHICLE STAYS ON SAME TRUCK FOR ENTIRE ROUTE
  • DON'T PAY UNTIL WE BOOK DRIVER
  • LIVE TRACKING - CALL ANYTIME TO FIND OUT LOCATION OF VEHICLE
  • FULL COVERAGE INSURANCE INCLUDED IN EVERY QUOTE
A WORD ABOUT MOTORCYCLE SHIPPING If you are trying to ship a motorcycle, be very wary of other auto transport companies offering to move your prized bike. Many auto transport companies advertise that they move motorcycles but often times they are just trying to get some extra fuel money and the carrier has no idea how to properly load and retrain the motorcycle. We only use carriers that are proficient in transporting motorcycles, and have a good track record of shipping motorcycles.
STILL NOT SURE?? - read what some of our customers have to say on our testimonials page.
Please call/text or email with any other questions or for a quote.


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